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  1. Atome | Buy Now. Pay Later
  2. I'm a consumer

I'm a consumer

About Atome

  • What is Atome?
  • Where can I use Atome?
  • I don't live in Taiwan, does it mean I can’t use Atome?
  • Am I eligible to use the Atome service?
  • How to contact Atome?
  • How do I register with Atome?
See all 8 articles

Managing Account

  • How do I change the email address for my account?
  • How do I change the mobile number for my account?
  • Why is my account being rejected/suspended? Why can't I make a purchase?
  • What is my spending limit?

Managing Orders

  • I used to pay with a debit card, but I can't use it now, what should I do?
  • How do I pay using Atome?
  • Can repayment date be pushed back?
  • What happens if I miss a payment?
  • What kind of payment methods are accepted?
  • Can I make an early repayment?
See all 8 articles

Managing payment account

  • How do I add card(s)?
  • How do I set another card as 「primary」 card?
  • How do I update my card details?
  • Can I delete my card information?

Voucher Usage

  • How do I use my vouchers?
  • Where can I add a promotional code for my order?
  • What are the terms and conditions for a voucher/promo code?

Security Concerns

  • Does Atome protect my personal information?
  • My phone has been stolen/lost, what should I do if someone is using my account to make a purchase?
  • My card has been stolen/lost, what should I do if someone is using my card information to make a purchase using Atome?
  • Contact Atome
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